Kaj · Toronto & the GTA, and businesses anywhere
Kaj for trades in Toronto and the GTA
An AI receptionist and answering service for trades, starting in Toronto and the GTA — and we work with shops anywhere. Missed and after-hours calls included. SensaAI is based in Toronto.
Kaj is an AI receptionist and answering service for trades businesses, starting in Toronto and the GTA — HVAC, plumbing, electrical, roofing, and other home-service shops — and we work with businesses anywhere. SensaAI is based in Toronto, and we work with businesses anywhere, in English for now. Toronto is the starting focus, because it makes in-person visits with pilot partners easier. Kaj answers the calls you miss and runs the office work after them, in your name day or night, so a job across the city, into the GTA, or farther afield does not go to voicemail. Founding Kaj Front Desk pricing is C$750 a month for the first 5 shops, locked for 12 months (regular C$1,500), plus tax, with no setup fee on any plan, and a booked-visit guarantee set by trade for the first 90 days. The full product terms, guarantee wording, and try-before path are on the Kaj Front Desk page.
What is Kaj, and is it an AI receptionist for trades in Toronto?
Yes. Kaj is the AI receptionist and office assistant for trades businesses, starting in Toronto and the GTA. It answers your calls, texts and DMs 24/7, books jobs, drafts estimates, sends invoices and gets you more Google reviews. It starts in one of three places: Kaj Growth, Kaj Front Desk or Kaj Assistant.
Kaj Front Desk is the answering and booking plan: every new customer answered and booked. Calls, texts, WhatsApp, Instagram and Messenger, answered in your name day or night. It never claims to be a person.
This page is the local hub — starting in Toronto, working with shops anywhere. It covers where the company is based, why Toronto is the starting focus, and what happens on after-hours and weather-driven calls in that starting market. What the product does in full, what it costs, and what is guaranteed live on Kaj Front Desk.
It is not Kaj Assistant, which is your office work, done by text. If you also need the office run — estimates drafted from your prices, invoices, the schedule on jobs already going — that is Kaj Assistant, or both together as Front Desk + Assistant. Front Desk + Assistant includes both the booked-visit guarantee and the two-worst-jobs guarantee. If you'd rather have more customers finding you in the first place, start with Kaj Growth: reviews against your local rivals, your listings and website kept right, and found in Google and AI search.
Where is SensaAI based, and which areas does Kaj cover?
SensaAI is based in Toronto, and we work with businesses anywhere, in English for now. Kaj starts with trades businesses in Toronto & the GTA. That is the starting focus, because it makes in-person visits with pilot partners easier — not a GTA-only limit. Three of us, based in the GTA. There is no public street address or phone number on Kaj today.
In the starting market, a typical trades shop already books work that starts in the city and runs across Steeles into York, or west into Peel. That is how those shops already take work — not a claim that Kaj has a crew or a shop in each municipality, and not a claim that Kaj only serves those areas.
Customers in the starting area usually call from 416, 647, or 905. Those are the area codes callers use. They are not Kaj's public numbers.
Cities we already use as examples on Kaj — not as case studies, and not as a coverage boundary — include Richmond Hill, Etobicoke, Vaughan, Scarborough, Mississauga, Newmarket, Leslieville, Brampton, Whitby, and Oshawa. If your shop is in one of those places, or anywhere else, this page is for you.
How does a Toronto shop take jobs across the city and into Peel and York?
A typical GTA trades shop already books work on both sides of those lines. Kaj is built to answer and book those calls. It does not change where you are willing to drive.
The practical problem is the call you cannot pick up while you are already on a job. A missed call during a run from Scarborough to Vaughan, or a web-form lead from Mississauga while the crew is in Etobicoke, is the kind of enquiry Kaj Front Desk is meant to catch: answered in your name day or night, the right questions asked, the visit booked if you want it on the calendar.
If you want, we connect your calendar as part of setup. We connect Kaj to the tools you already use as part of setup — for example the calendar or job board your shop already runs. Connecting a calendar is optional, and it is custom-built for your shop as needed. Kaj has no live or native calendar or field-service integration.
What happens on after-hours and emergency-weather calls?
Calls are answered in your name day or night, including after hours in the GTA. Urgent work reaches a person at the shop: an urgent call rings your mobile with the job read out, or up to six people in the order you choose. Gas smells, carbon monoxide alarms, sparks, flooding or someone hurt get one fixed safety line, and you're called at once.
Will it give safety, code or repair advice? No, in any trade. It takes the details and says you'll confirm.
Three weather patterns GTA shops already plan around:
- First cold snap / no-heat. See Kaj for HVAC: no-heat calls answered, furnace jobs booked.
- Summer no-cool. Also Kaj for HVAC.
- Storm roofing. See Kaj for roofing: you're on a roof, we're on the phone.
After-hours plumbing floods go to Kaj for plumbing: urgent leaks are flagged to you at once, and it never gives repair advice. Electrical emergencies go to Kaj for electrical.
The full after-hours and emergency wording, including how you stay in charge, is on Kaj Front Desk.
Which trades do you work with in the GTA?
HVAC, electrical, plumbing, roofing, renovation, duct cleaning, snow and property, and other home repair and service — the trades that already have Kaj pages:
- HVAC — no-heat and no-cool calls answered, furnace and cooling visits booked.
- Plumbing — missed and after-hours leak and flood calls, floods sorted from drips, visits booked.
- Electrical — emergency and booked electrical work, including after hours.
- Roofing — storm and leak calls answered while you are on a roof.
- Renovation — new enquiries answered and site visits booked.
- Duct cleaning — whole-home and move-in enquiries answered and booked.
- Snow and property — seasonal and weather-driven property calls answered and booked.
- Repair and service — other home repair and service calls answered and booked.
The booked-visit count for each trade is in the short guarantee summary below, with the full terms on Kaj Front Desk.
What does it cost, and what is guaranteed?
Kaj Front Desk founding pricing is C$750 a month for the first 5 shops, locked for 12 months (regular C$1,500), plus tax. You're live in 7 days, the first 14 days are free, then 90 days minimum and month to month after. No setup fee on any plan. Several locations are quoted. We never bill by the minute or by the call.
A booked-visit guarantee for your first 90 days, set for your trade: 10 visits for HVAC and plumbing, 8 for electrical, duct cleaning, repair and snow, 4 site visits for roofing and 3 for renovation. If we're short, the months after are free until we get there.
A booked visit is a visit with a new customer that we booked from a call or message you didn't answer, counted from your go-live day. If we're short at day 90, the months after are free until we get there, for up to 90 more days, or you can leave with no minimum. Shops with fewer than 5 new-customer calls a week, counted from your call log or your 14 free days, can join without the guarantee, or may be a better fit for Kaj Assistant or Kaj Growth.
The complete Front Desk terms are on Kaj Front Desk. Front Desk + Assistant is both for 20% less: C$1,200 a month for the first shops (regular C$2,400), plus tax. Front Desk + Assistant includes both the booked-visit guarantee and the two-worst-jobs guarantee. If the work you need is the office, not the phone, start at Kaj Assistant. If you need more customers, Kaj Growth is C$450 a month plus tax, with a 3-month minimum. Add-ons are C$250 a month each.
Who is a good fit in Toronto — and who is not?
We talk plainly, and tell you honestly whether we can help.
A good fit if:
- You are a trades or home-services shop — HVAC, plumbing, electrical, roofing, renovation, duct cleaning, snow and property, or other home repair and service. We start in Toronto and the GTA, and we work with businesses anywhere.
- If customers call you to book a visit, yes.
- You miss new-customer calls while you are on the tools, after hours, or on a run across the city or into Peel or York, and you do not want those callers going to voicemail.
- You want more than a name and number: questions asked, visits booked, a lead brief to your phone.
- For Kaj Front Desk and the booked-visit guarantee, you get 5 or more new-customer calls a week, counted from your call log or your 14 free days.
A one-truck shop can be a fit if that call-volume rule is met.
Not a good fit (or not this plan) if:
- You get fewer than five new-customer calls a week. You can join without the guarantee, or may be a better fit for Kaj Growth or Kaj Assistant. Quieter shops that need more customers should start with Kaj Growth; those that mainly need the office run, with Kaj Assistant.
- You mainly need office work — estimates, invoices, scheduling on jobs already going. That is Assistant, not Front Desk. If you need both, that is Front Desk + Assistant, which includes both the booked-visit guarantee and the two-worst-jobs guarantee.
- You want it to give repair, permit, code or safety advice, or to set prices for you. It will not. You set every price.
- You want callers to believe they are talking to a person. It never claims to be a person.
- You run a clinic, or an agency that calls lists of businesses. That is Ador or Dak, not Kaj. See sensaai.ca.
- You already pick up every new-customer call and follow up every quote. Say so on the shop audit.
The longer suitability list lives on Kaj Front Desk.
Straight answers.
Local questions from trades owners in Toronto and the GTA.
Yes. SensaAI is based in Toronto, and we work with businesses anywhere, in English for now. Kaj starts with trades businesses in Toronto and the GTA. That is the starting focus, because it makes in-person visits with pilot partners easier — not a GTA-only limit. Three of us, based in the GTA. There is no public street address or phone on Kaj today. Customers in the starting area usually call from 416, 647, or 905 — those are caller area codes, not Kaj’s public numbers.
No. We start in Toronto and the GTA, and we work with businesses anywhere. Toronto is the starting focus, because it makes in-person visits with pilot partners easier. Cities already used as examples on Kaj include Mississauga, Brampton, Vaughan, Richmond Hill, Etobicoke, Scarborough, Newmarket, Leslieville, Whitby, and Oshawa — as examples of that starting market, not as a coverage boundary. There are no separate suburb pages.
Calls are answered in your name day or night. An urgent call rings your mobile with the job read out, or up to six people in the order you choose. No-heat and no-cool calls are covered on the HVAC page, storm roofing on the roofing page, floods on the plumbing page, and electrical emergencies on the electrical page. It never gives safety, code or repair advice.
HVAC, plumbing, electrical, roofing, renovation, duct cleaning, snow and property, and other home repair and service. Each has its own Kaj page, linked from the trades section above. This hub does not replace those pages.
Founding Kaj Front Desk is C$750 a month for the first 5 shops, locked for 12 months (regular C$1,500), plus tax, with no setup fee on any plan and a booked-visit guarantee set by trade for the first 90 days. Kaj Growth is C$450 a month plus tax, Kaj Assistant C$750, and Front Desk + Assistant C$1,200. Front Desk + Assistant includes both the booked-visit guarantee and the two-worst-jobs guarantee. Every price and term is on the Kaj pricing page.
Get a free shop audit. Pick up to four checks: your phones, your open quotes, your office and how you show up online against 3 local rivals. In 5 business days you get a one-page scorecard, free, with no obligation. You can also try Kaj live. Set up in 7 days. The first 14 days are free, including two weeks in shadow mode.
No. This is the local hub — starting in Toronto, working with shops anywhere. Kaj Front Desk is the answering and booking product: every new customer answered and booked. Kaj Assistant is your office work, done by text. Kaj Growth gets you found. If you need Front Desk and Assistant, that is Front Desk + Assistant, which includes both the booked-visit guarantee and the two-worst-jobs guarantee. Start with the product page that matches the work you need, and use this page for where we start, coverage, and after-hours questions.
Kaj Front Desk: every new customer answered and booked Kaj Assistant: your office work, done by text More questions
How do I get a free shop audit for my shop?
Start with the free shop audit, or try Kaj live.
Pick the checks you want. In 5 business days you get a one-page scorecard that shows where you lose jobs and time, and where Kaj should start. For a GTA shop, the online check compares your reviews with 3 local rivals.
Every Kaj is set up in 7 days. Try the demo first. Then you get two weeks free in shadow mode: Kaj runs on real customers and our team reviews every reply and estimate before anyone sees it. No cost for the audit, and no obligation.
Phones
We call, text, DM and fill in your forms at different times over 5 days, after hours too.
Needs nothing from you
EXAMPLE · 4 of 12 calls went to voicemail
Quotes
We find open quotes that never got a follow-up.
Needs a Jobber, QuickBooks or spreadsheet export
EXAMPLE · C$38,000 in quotes nobody chased
Office
We look at how long estimates take to go out, unpaid invoices and days to get paid.
Needs the same export
EXAMPLE · C$12,000 overdue, 9 days to send a quote
Online
We check your Google profile, reviews against 3 local rivals, your listings, your website on a phone, and whether AI search mentions you.
Needs nothing from you
EXAMPLE · Rival has 140 reviews to your 23
Jobs, names and figures shown are examples.