Every new customer answered and booked.

Kaj Front Desk is SensaAI's answering and booking plan for trades businesses, starting in Toronto and the GTA — and we work with businesses anywhere. Toronto is the starting focus, because it makes in-person visits with pilot partners easier. Every new customer answered and booked.

It is the plan for the work before the job: the missed call, the after-hours enquiry, the visit on the calendar. It is more than an answering service. It asks the right questions, books the visit, sends the reminder and knows your returning customers. Your customers stay yours.

It is not Kaj Assistant, which is your office work, done by text. If you also need the office run — estimates drafted from your prices, invoices, the schedule on jobs already going — that is Kaj Assistant, or both together as Front Desk + Assistant. If you need more customers in the first place, that is Kaj Growth. See the difference below.

The product page is kaj.sensaai.ca/front-desk. Trade-specific pages sit under this one and keep the trade-plus-city searches:

• HVAC
• Duct cleaning
• Electrical
• Plumbing
• Roofing
• Renovation
• Snow and property
• Repair and service

Visits can be booked into your calendar. It only offers times you're free, and by default you confirm each visit with one reply. The visit lands in your calendar with the details and photos.

If you want those visits in the calendar you already use, we connect Kaj to the tools you already use as part of setup. Connecting a calendar is optional, and it is custom-built for your shop as needed — Kaj has no live or native calendar or field-service integration.

You approve bookings, or let it book straight into your calendar. Your choice.

If your shop already runs a tool such as Jobber, ServiceTitan or Housecall Pro, say so during setup. Larger setups — several trucks, numbers or locations, or shops already on a field-service tool — are scoped with you and quoted before any work starts. That is a custom setup, not a ready-made integration inside those products.

Yes. You stay in charge. You set every price. It only shares the price guide you give it, and says it's a guide. The real quote is always yours. You approve bookings.

An AI receptionist that answers in your business's name. It never claims to be a person, says what it is if asked, and anything unusual goes to you. You choose whether it says so up front.

Can I step in or switch it off? Any time. One text takes over a conversation or pauses every automatic message, and you can hand it back when you're done.

A person on our team still reads every conversation, every day.

We talk plainly, and we will tell you honestly whether we can help.

A good fit if:

• ✓You are a trades or home-services shop — HVAC, plumbing, electrical, roofing, renovation, duct cleaning, snow and property, or other home repair and service. We start in Toronto and the GTA, and we work with businesses anywhere.
• ✓Customers call or message you to book a visit.
• ✓You miss new-customer calls while you are on the tools, after hours, or on the road, and you do not want those callers going to voicemail.
• ✓You want more than a name and number: the right questions asked, the visit booked, the quote followed up.
• ✓You want to set prices, approve bookings, and keep your number.
• ✓For Kaj Front Desk and the booked-visit guarantee, you get 5 or more new-customer calls a week, counted from your call log or your 14 free days.

Not a good fit (or not this plan) if:

• You get fewer than five new-customer calls a week. Shops with fewer than 5 new-customer calls a week, counted from your call log or your 14 free days, can join without the guarantee, or may be a better fit for Kaj Assistant or Kaj Growth. You can still join Front Desk without the guarantee; quieter shops may prefer Assistant.
• You mainly need office work — quotes from site notes, chasing, scheduling on jobs already going. That is Kaj Assistant, not Front Desk. If you need both, that is Front Desk + Assistant. Front Desk + Assistant includes both the booked-visit guarantee and the two-worst-jobs guarantee.
• You want it to give repair, permit, code or safety advice, or to set prices for you. It will not. You set every price.
• You want callers to believe they are talking to a person. It never claims to be a person.
• You run a clinic, or an agency that calls lists of businesses. That is Ador or Dak, not Kaj. See sensaai.ca.
• Your phone is quiet and you need more customers in the first place. That is Kaj Growth, our lowest price.
• You already pick up every new-customer call. Say so on the shop audit. We will tell you honestly whether we can help.

Yes. Try the demo first. Then you get two weeks free in shadow mode: calls are answered live from a script you've approved, and every text, DM and follow-up is checked by our team before it goes out. We read every call the same day.

Set up in 7 days. One call for your number, hours, services, postal codes, minimum job size and calendar. We do the setup; you check it. Once it goes live: it replies on its own. A person on our team still reads every conversation, every day.

If you want a picture of the problem first, start with the free shop audit — that is the first step of every Kaj.

Front Desk + Assistant is both for 20% less: C$1,200 a month for the first shops (regular C$2,400), plus tax.

First 5 shops · next 5 C$1,600 · regular C$2,400, plus tax. Both · 20% less.

Calls all day and several jobs on the go? Front Desk wins the work, Assistant runs the office. It includes everything in Kaj Front Desk, everything in Kaj Assistant, and one record of every customer and job, from first call to final invoice. It includes both guarantees: the booked-visit guarantee for your trade (because Front Desk is part of it), and the Assistant two-worst-jobs guarantee — Your two worst office jobs running within 14 days of giving us access, or your first paid month is free.

No setup fee. Several locations are quoted. It runs 90 days minimum after the 14 free days.