Furnace, no heat
Etobicoke“The furnace stopped and it's 14 degrees in here. We have a baby.”
What you get
- Job
- No heat, gas furnace
- Age
- About 15 years
- Home
- Baby in the house
- Visit
- Tonight
Marked urgent: you were called at once
For heating and cooling companies · Toronto & the GTA
No-heat calls answered.
Furnace jobs booked.
When the phone rings at 7 pm in January, you're already on another job. We answer, find out how urgent it is, book the visit, and call you only when it can't wait.
14 days free, then from C$199 a month · No new app · Keep your number
Try it now
ExamplePhone callNo heat, calls at 11 pm
Lead brief
Furnace, no heat
- Name
- Priya S.
- Area
- Richmond Hill, L4C
- Job
- …
- Next step
- …
Text to you, the owner
Arrives when the conversation ends.
Where the work slips away.
Three places heating and cooling companies lose jobs every week. None of them is the work itself.
01
The first cold night buries you.
The phone rings all day. Every call you can't take goes to the next company on Google.
02
Night calls are a guess.
A real no-heat call or a thermostat battery? You find out after you've driven there.
03
Replacement quotes go quiet.
A furnace quote sits on the fridge. Nobody follows up, so the homeowner signs with whoever called back.
Every call becomes a job you can act on.
Calls and texts become one clear summary, sent to you by text. WhatsApp, Instagram and web forms are coming.
Examples. Click a card or use the arrows.
Three steps to more jobs won.
Forward the calls you miss. We ask, book and follow up. You do the work.
Step 1
Keep your number
Forward the calls you can't take. Only missed calls and new enquiries come to us.
(416) 555-0123 · forward when busy
Texts to the same number
yoursite.com/contact
Step 2
We ask what you'd ask
Your questions, your areas, your services. Anything that needs you is flagged.
✓What it's doing
✓Equipment and age
✓Who's home, and anyone vulnerable
✓Postal code and timing
Step 3
Visits booked, quotes chased
Visits go in your calendar. Quotes get followed up until they say yes or no.
Site visitSat 11:00Quote sent$7,850Follow-upDay 2AcceptedDay 8
More than an answering service.
Answering is only the start. The jobs come from the questions, the booking and the follow-up.
| What you get | Answering service | Lead site | SensaAI |
|---|---|---|---|
| Answers when you can't | Yes | No | Yes |
| Asks the right questions and sends you a lead card | Some | Some | Yes |
| Follows up until the customer decides | No | No | Yes |
| Books into your calendar | Some | No | Yes |
| Knows your returning customers | No | No | Yes |
| Your customers stay yours | Yes | No | Yes |
| You only pay when you get paid | No | No | Yes |
Typical features. Every provider is different.
Furnace quotes sit on the fridge. We keep every one warm.
Quotes that don't go cold.
Pick a job to see how it keeps moving without you chasing.
Furnace replacement
Pickering · Durham
Quote
$7,850
Visit
Sat 11am
First reply
Under a minute
Follow-ups
2
Mon
Text answered
Mon
Lead sent to you
Sat
Site visit
Sat
Quote sent
Day 2–5
Follow-ups
Day 8
Accepted
Safety comes first.
Some calls aren't leads. When it hears one of these, the assistant stops and follows a fixed safety script.
- Gas smell
- Carbon monoxide alarm
- Sparks or burning smell
Safety script first.
It tells the customer to get out and call 911 or the gas utility. The same words every time, written in advance.
You hear right away.
You get an urgent text and a call. So does a person on our team.
A person takes over.
The assistant stops qualifying and never gives repair advice for a dangerous problem.
You stay in charge.
The assistant handles the conversation. You make the calls on price, timing and who you work for.
You set every price.
It only shares the price guide you give it, and says it's a guide. The real quote is always yours.
You approve bookings.
Reply 1 to confirm a time, or let it book straight into your calendar. Your choice.
Pause it any time.
One text pauses one customer, for example while you wait on a part or a permit, or pauses everything.
Honest with your customers.
It says it's your assistant. Jobs outside your area or your services get a polite, honest no.
No spam, ever.
It only follows up on a customer's own request, stops when they book or say stop, and stays quiet at night.
Only the jobs you want.
Every lead is checked against your postal codes, your services and your minimum job size before it reaches you.
Works where your customers already are.
Calls and texts, answered within minutes, in your voice, day or night. WhatsApp, Instagram, Messenger and web forms are coming.
Missed calls
Forward the calls you can't take.
Text messages
Replies on the number you already have.
WhatsAppComing
For clients who'd rather chat there.
Instagram DMsComing
Turn a message about a post into a brief.
Facebook MessengerComing
Page messages answered, day or night.
Web formComing
Every contact-form enquiry followed up.
Email
Briefs and updates in your inbox.
Calendar
Visits land in the calendar you use.
No new app to learn. Everything comes to you by text.
Coming, not live yet
New jobs, found on Google and AI.
We publish pages homeowners find, then send each matched job to one company at a time. Your own enquiries are never shared.
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Describe your kitchen project and get matched with a local renovation contractor.
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Wasps under the deck? Get matched with a pest control company near you.
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How the pilot works.
No long setup and nothing to learn. You see every reply before it goes live.
- 1
See it on a test line.
Get the demo number, then call or text it and watch it handle a new lead, a returning customer and a question it should pass to you.
- 2
Set up together.
One call to set up your number, hours, services, postal codes, minimum job size and, if you want, your calendar.
- 3
Shadow mode.
The assistant drafts every reply. Our team approves each one before it's sent.
- 4
Go live.
It replies on its own. A person on our team still reads every conversation, every day.
- 5
See what it's worth.
A debrief every evening and a weekly summary: leads answered, bookings made and jobs you won.
Built for every trade.
If customers call you to book a visit or ask for a quote, it works for you. Pick yours.
Pays for itself, or the month is free.
One price per business. No per-user fees, no per-lead fees, no contract.
Founding prices for the first shops
14 days free in shadow mode, with a person on our team reviewing every conversation. Founding prices are for the first 10 shops and stay locked for 12 months. Cancel any time.
No job won in your first 30 days? Your first month is free.
Answer
C$199/month
Founding price · regular
C$299Every call and text answered, the visit booked, the job texted to you.
300 AI call minutes (about 100 calls) and 100 text conversations a month
- Calls and texts answered in your business's name, 24/7
- Missed-call text-back
- Visits booked into your calendar, or sent to you to confirm
- Each new lead texted to you: name, address, the job
- Emergencies flagged and sent straight to your phone
- Reply, take over or pause it from your phone
- A debrief every evening and a weekly scorecard
Win
For shops that quoteC$399/month
Founding price · regular
C$599Everything in Answer, plus the quote and the follow-up.
600 AI call minutes (about 200 calls) and 250 text conversations a month
- Everything in Answer
- Written quotes drafted from your notes, sent when you say so
- Quotes followed up on day 2, 5 and 10 until the customer answers
- Ask your assistant by text: "what did I charge for…"
- Job costs and profit for every visit
- Logins for your dispatcher and technicians
- Past customers brought in, so returning ones are recognised
Scale
QuotedLet’s talk
Every call answered, for busy shops with several trucks or locations.
From 2,500 AI call minutes a month, at a volume rate
- Everything in Win
- Every call answered, not only the ones you miss
- Several numbers and locations on one desk
- More calls answered at the same time
- Dedicated onboarding and a monthly review
- Instant call-back to new web and ad leadsComing
Custom
QuotedLet’s talk
Built around how your business already works.
Scoped with you and quoted before any work starts
- Connect Jobber, ServiceTitan, Housecall Pro or QuickBooks
- Your own call flow, trade rules and wording
- Your customer history moved over
- Reports and alerts the way you want them
A minute is time the AI spends on a call for you; calls you answer yourself don't count. Most shops forward only the calls they miss and use less. Extra minutes are C$0.35 each, only if you turn them on, and we text you at 80%.
What we ask founding shops in return
- Forward the calls you miss
- A 15-minute check-in once a week
- Tell us which jobs you won
- Calendar access is optional
Straight answers.
It takes the details and asks who's in the home. If it can't wait, it calls you, then your backup, until someone accepts. It never tells a customer how to fix a furnace.
No. It can share the ranges you give it, labelled as a guide, and it books the site visit. The real quote is always yours.
Yes. Try the demo first. Then you start in shadow mode: every reply is drafted and you, or our team, approve it before anything is sent. It only goes live when you're happy.
No, you price every job. It can share your typical ranges if you give them to us, clearly labelled as a guide. Its job is to gather the details so your visit and your quote are faster.
An assistant that answers in your business's name. It never claims to be a person, says what it is if asked, and anything unusual goes to you. You choose whether it says so up front.
Set it up on your number.
Leave your details. We'll call, set it up with you and tailor it to the jobs you take.
Your next customer is already calling. Answer first.
Jobs, names and figures shown are examples.